This Privacy Policy explains how chiffongrace.com (hereinafter referred to as “we”) collects, uses, stores, and protects the information provided by users when visiting and using our website. We are committed to protecting your privacy and ensuring the security of your personal information.

I. Information Collection
When you visit chiffongrace.com, we may collect the following types of information:
Personal Information: Such as name, email address, shipping address, contact number, etc. (provided only when you place an order or contact us).
Order Information: Purchase history, payment status, and shipping/tracking details.
Device and Usage Data: Including IP address, browser type, access times, and page browsing behavior.

II. Use of Information
The information we collect is used for the following purposes:
Processing orders and fulfilling delivery services.
Providing customer support and after-sales service.
Optimizing the website experience and product recommendations.
Sending order notifications and essential service-related information.
We do not use your personal information for unauthorized commercial purposes.

III. Payment and Data Security
All payment transactions are processed through secure third-party payment platforms.
chiffongrace.com does not store full credit card details or sensitive payment data.
We employ reasonable technical and administrative measures to protect the security of your information and prevent unauthorized access or disclosure.

IV. Information Sharing
We do not sell or rent your personal information. Information may only be shared in the following circumstances:
With delivery service providers (to fulfill order delivery).
When required by law or upon lawful request by government agencies.
When necessary to prevent fraud or address security risks.

V. Data Storage and Retention
We retain your personal information only for the period necessary to fulfill the purposes described above—such as the time required for order completion and after-sales support.

VI. User Rights
You have the right to:
Access or correct your personal information.
Request the deletion of relevant data (within the scope permitted by law).
Opt out of receiving marketing communications.
To exercise these rights, please contact chiffongrace.com via our customer service email.

VII. Third-Party Services
The website may include third-party services (such as logistics, payment processing, and analytics tools). These third-party services have their own independent privacy policies, which we recommend you review.

VIII. Policy Updates
We may update this Privacy Policy from time to time. Updates will be posted on chiffongrace.com, and continued use of the website constitutes your agreement to the latest terms.