These shipping terms apply to the delivery of all orders placed on chiffongrace.com (hereinafter referred to as “we” or “us”). By placing an order, you acknowledge that you have read and agreed to the following shipping policies.

I. Shipping Scope
All orders from chiffongrace.com are eligible for delivery only to addresses within the United States:
The shipping country on the checkout page is fixed to the United States.
We do not support shipping to addresses in other countries or regions.
Please ensure the delivery address is a valid U.S. address to avoid processing delays.

II. Order Processing Time
All orders will be processed within 1–3 business days after successful payment.
Processing time includes order review, inventory verification, and packaging.
Slight delays may occur during holidays and peak seasons.

III. Shipping Duration (Within the U.S.)
Estimated delivery times after shipment are as follows:
Delivery within the contiguous U.S.: 5–10 business days.
Remote areas may require an additional 1–2 business days.
Actual delivery times may vary slightly due to weather conditions, peak logistics periods, or customs processing (if applicable).

IV. Logistics Carriers
To ensure reliable delivery and coverage, we may use the following carriers (the specific carrier is determined by the order assignment):
USPS (United States Postal Service)
UPS (United Parcel Service)
FedEx (Federal Express)
DHL eCommerce (selected routes)
We will automatically select the most suitable carrier based on the delivery address, package weight, and shipping efficiency.

V. Shipment Tracking
Once your order has shipped, you will receive a notification email containing tracking information.
You can view the real-time delivery status via the carrier’s official website or the provided tracking link.

VI. Address Requirements
To avoid delivery failures, please ensure:
The delivery address is complete and accurate (including street, city, state, and ZIP code).
A valid U.S. contact phone number is provided.
The customer is responsible for any delays or lost packages resulting from incorrect address information.

VII. Delivery Exceptions
Delivery delays may occur due to the following:
Severe weather or natural disasters.
Peak logistics periods (e.g., holiday shopping seasons).
Temporary route adjustments or scanning delays by the carrier.
We will do our best to assist customers in tracking their shipments but cannot control delays caused by third-party carriers.